Managed IT Services
IT Sentinel
24/7 monitoring, proactive maintenance, and expert support that prevents problems before they impact your business operations. Proactive IT Management for Port Townsend Businesses.
Complete IT Sentinel Managed Services
From 24/7 monitoring to strategic planning, our IT Sentinel service provides comprehensive IT management so you can focus on growing your business.
24/7 Network Monitoring
Continuous monitoring of your servers, workstations, and network infrastructure. We detect and resolve issues before they affect your productivity.
-
Real-time alerts & notifications
-
Performance monitoring
-
Automated issue resolution
Local Help Desk Support
Direct access to our local Port Townsend technicians. Get help when you need it with guaranteed response times and personalized service.
-
4-hour response guarantee
-
Remote & on-site support
-
Local technician access
Proactive Maintenance
Regular system maintenance, updates, and optimization to keep your IT infrastructure running smoothly and securely.
-
Automated patch management
-
System optimization
-
Hardware health monitoring
Cloud Management
Complete cloud infrastructure management including Microsoft 365, backup solutions, and hybrid cloud configurations.
-
Office 365 management
-
Cloud backup solutions
-
Hybrid cloud setup
Security Management
Comprehensive security monitoring, threat detection, and vulnerability management to protect your business from cyber threats.
-
Firewall management
-
Threat monitoring
-
Security training
Strategic IT Planning
Technology roadmap planning, budget forecasting, and strategic guidance to align your IT investments with business goals.
-
Technology roadmap
-
Budget planning
-
Quarterly reviews
IT Sentinel Benefits for Your Business
Transform your IT from a cost center to a competitive advantage with proactive management and local expertise.
Reduce Downtime
Proactive monitoring prevents 90% of potential IT issues before they impact your business.
Predictable Costs
Fixed monthly pricing eliminates surprise IT expenses and helps with budget planning.
Expert Team
Access to a full IT department's worth of expertise at a fraction of the cost.
Enhanced Security
Continuous security monitoring and updates protect your business from cyber threats.
IT Sentinel Pricing Plans
Transparent pricing scaled to your business size. All plans include our core monitoring and support services.
Essential
Perfect for small businesses
per workstation/month
-
24/7 monitoring & alerts
-
Remote help desk support
-
Automated patch management
-
Basic security monitoring
-
Monthly reporting
Professional
Ideal for growing businesses
per workstation/month
-
Everything in Essential, plus:
-
Priority on-site support
-
Advanced security monitoring
-
Cloud backup management
-
Quarterly business reviews
-
Employee training sessions
Enterprise
For larger organizations
per workstation/month
-
Everything in Professional, plus:
-
Dedicated account manager
-
Custom security policies -
Compliance management -
Strategic IT planning
-
24/7 emergency support
Volume discounts available for 10+ workstations
Call for Custom QuoteIT Sentinel Services Across Jefferson & Clallam Counties
Local managed IT services with on-site support throughout the Olympic Peninsula. Serving downtown Port Townsend businesses, waterfront districts, and rural areas from our Lawrence Street location.
Trusted by local businesses including maritime companies, tourism operators, healthcare practices, and professional services throughout the Olympic Peninsula since 2005.
Ready to Transform Your IT?
Get a free IT assessment and discover how IT Sentinel managed services can improve your business operations and reduce costs.
Located at 2132 Lawrence Street, Port Townsend, WA • Serving Jefferson & Clallam Counties